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Manager I/Assistant Manager, Client Digital

Sun Life

Hong Kong, Kowloon, Hong Kong Full-time June 30, 2026
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Found Description

Job Description

  • Support the development of digital self-service and servicing journeys by coordinating business requirements, following up enhancement items, and working with relevant teams, in order to improve client convenience and reduce reliance on manual or paper-based servicing.
  • Manage business-as-usual enhancement requests by gathering details, tracking progress, and coordinating business follow-up, in order to ensure servicing improvements and smaller business requests are handled efficiently.
  • Coordinate business-side testing activities by supporting test scenario preparation, business validation, issue clarification, and retest follow-up, in order to improve delivery quality and confirm readiness for launch.
  • Track implementation readiness for servicing-related items by maintaining action plans, monitoring dependencies, and escalating risks where needed, in order to support timely and effective rollout of enhancements.
  • Facilitate worki...

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    Found Details

    LocationHong Kong, Kowloon
    CountryHong Kong
    TypeFull-time
    CategoryOperations Specialties Managers
    PostedJune 30, 2026

    About Sun Life

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    Sun Life

    Hong Kong, Hong Kong

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