Found Description
Join Air Canada as a Manager dedicated to advancing Cabin Crew excellence in Dorval, QC. Implement innovative approaches while leading your team to enhance service delivery and compliance.
In this full-time role, you will support In-Flight Service through effective representation in scheduled meetings and by providing technical assistance on product quality issues. Collaborating closely with Cabin Crew Managers, you will ensure operational compliance and foster a proactive approach to delay management. Your leadership will shape a culture of continuous improvement and customer-centric service.
Key Responsibilities:
• Represent In-Flight Service at critical operational meetings
• Support quality issues for customer-facing products
• Work with Cabin Crew Managers for staff operational success
• Monitor delay trends and strategize mitigation
• Prepare detailed reports for senior management
Requirements:
• Extensive experience leading unionized teams
• Proven ...
In this full-time role, you will support In-Flight Service through effective representation in scheduled meetings and by providing technical assistance on product quality issues. Collaborating closely with Cabin Crew Managers, you will ensure operational compliance and foster a proactive approach to delay management. Your leadership will shape a culture of continuous improvement and customer-centric service.
Key Responsibilities:
• Represent In-Flight Service at critical operational meetings
• Support quality issues for customer-facing products
• Work with Cabin Crew Managers for staff operational success
• Monitor delay trends and strategize mitigation
• Prepare detailed reports for senior management
Requirements:
• Extensive experience leading unionized teams
• Proven ...
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