Found Description
Responsibilities
- Provide overall leadership and accountability for technology service delivery at assigned sites, ensuring alignment with global IT standards and local business needs.
- Manage day‑to‑day IT operations, including end‑user services, infrastructure, application support, and site‑specific technology needs.
- Serve as the primary technology point of contact for site and regional business leaders, building strong partnerships and ensuring high customer satisfaction.
- Lead incident, problem, and change management activities to minimize business disruption and ensure timely resolution of issues.
- Oversee local and regional vendors and service providers, managing performance, contracts, and service‑level agreements.
- Drive execution of global and regional IT initiatives, including deployments, upgrades, and lifecycle management activities.
- Ensure compliance with cybersecurity, data privacy, quality, and ...