Manager-Ecommerce Sales & Customer Experience

Role: Manager – E-commerce Sales & Customer Experience

Experience: 8–12 years

Function: E-commerce / Digital

Role Overview

We are building a high-growth e-commerce business with a target of ₹100+ Cr revenue this year, with a clear roadmap to 2X this scale over the next 2–3 years.

This role is designed for a business leader who will own and drive e-commerce sales performance and customer experience. The individual will oversee key levers such as digital marketing, UI/UX, and conversion optimization, working closely with specialized internal and external teams responsible for execution.

The focus will be on ensuring all levers are aligned to business objectives, revenue growth, and profitability, while delivering a seamless and high-quality customer journey.

Key Responsibilities

Business O...