Manager – e-commerce partnerships

Job Purpose

Drive payment partnerships across international markets for Air India & Air India Express Deliver revenue and PAX targets via payment-led e-commerce initiatives Build best-in-class payment offer capabilities (BRD, partner onboarding, UAT, execution) Track market innovations in payments/offers and align strategy

Key Accountabilities

1. Financial Partnerships

Drive payment-led offers (discounts, cashback, rewards) to improve attach rates Execute co-branded campaigns with financial partners Ensure seamless customer experience for payment-related queries

2. Non-Financial Partnerships

Identify and onboard partners to drive e-commerce adoption & monetization Build and manage long-term partner relationships

3. Partnership Execution & Growth

Identify, evaluate, and onboard strategic partners Execute joint campaigns, promotions, and offers to drive acquisition

4. Market & Strategy

Conduct market benchmarking to track trends and c...