Manager, Documentation – Capital Markets

Application Deadline

04/30/2026

Address

250 Yonge Street

Job Family Group

Customer Shared Services

Hybrid Role

This is a hybrid role - 4 days a week.

Responsibilities

• Leads a team of onboarding and documentation specialists delivering end‑to‑end documentation and onboarding workflows for Capital Markets clients, including deposit accounts and treasury services, in alignment with regulatory and policy requirements.
• Collaborates with cross-functional teams to establish procedures for document imaging, verification, filing, and maintenance to optimize access and security.
• Ensures the timely archiving or secure destruction of inactive and expired documents in compliance with retention policies and regulatory requirements.
• Handles higher-risk client requests, verifying proper authorizations for a seamless and secure process.
• Defines and leads change managemen...