Manager, Customer Strategy

• This is a 12-month, maximum-term parental leave cover position, with career progression opportunities.


• Brisbane location required

Hello. We’re Virgin Australia.

We’re the airline that’s always done things a little different. Our way. The Virgin way.

We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

Manager, Product and Customer Strategy

The Manager, Product and Customer Strategy, you will play a pivotal role in shaping the future of Virgin Australia’s end-to-end customer experience. This role leads the design, development and strategic improvement of prod...