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Why BCAA?
Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E‑Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.
Who you are
- A customer‑centric leader with a passion for improving customer and team member experiences.
- Experienced in customer experience transformation, omnichannel service, and digital solutions, with strong business and technology acumen.
- Data‑driven and insight‑oriented, able to translate customer feedback and operational data into meaningful action.
- Curious about emerging technologies, including AI and automation, and their potential to enhance experiences and drive efficiency.
Ready to Apply?
Submit your application for Manager, Customer Experience Transformation at BCAA
Apply Now