Manager- Customer Experience

<p style="margin-bottom:11px"><b>Hiring: Manager- Customer Experience<br /> Location: Gurugram | Shift: </b>Day Shift</p> <p style="margin-bottom:11px"><b>Experience: </b>6-10 years (relevant experience)<br /> <b>Objective- </b>Looking for a proactive and customer-centric Manager Customer Experience to lead the Customer Experience team in delivering exceptional service and building strong relationships with institutional clients, academic and research communities, and content partners.</p> <p style="margin-bottom:11px"><b>Required experience:</b></p> <p style="margin-bottom:11px"><b>Customer Experience Execution:</b> Manage day-to-day customer experience operations, ensuring smooth onboarding, engagement, timely service delivery, and continuous improvement.</p> <p style="margin-bottom:11px"><b>Customer ...