Manager Customer Account Management (FMCG KAM)

About The Role

Manage sales, profitability and 5P in-store execution for assigned customers. Partner with customers to align company, category and brand strategies to increase demand and profitable growth.

What You Will Deliver

• Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable.
• Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals.
• Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement.
• Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain.
• Manage annual negotiations, including trading terms and cond...