Found Description
Qualifications and Years of Experience Strong ownership, problem-solving, communication, stakeholder management, analytical, and decision-making skills
Position Title
Manager, Crew Systems Operations Reporting To Head, Operations Planning & Support
Position Summary
The CMS System Owner is responsible for managing and supporting the Crew Management System (CMS) throughout its entire lifecycle. This role ensures the system meets operational needs, delivers reliable business outcomes, and remains sustainable over time. The position serves as the key contact between business users, IT teams, vendors, and management.
Key Accountabilities
- System Ownership
- Manage CMS from implementation to ongoing support and enhancement.
- Act as the main representative for CMS in business, technical, and management discussions.
- Establish governance, performance monitoring, and escalation processes. <...
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