Manager, Contact Centre Performance & Analytics

3 days ago Requisition ID: 1285

This is a full-time, permanent position starting as soon as possible.

Location & Hours

Work location: On-site atDistress Centre Calgary,999 8 Street SW, Suite 500.

Hours: Monday to Friday, 9:00 am to 5:00 pm primarily in office with some flexibility to work remote or staggered hours.

What We Offer

• Generous Vacation Entitlement
• RRSP matching and Health Spending Account
• Extended health and dental benefits
• Access to on-site gym at no cost
• Paid development days and a staff development fund
• A supportive, mission-driven workplace where you can grow, take on new challenges, and collaborate with colleagues that value integrity, hard work, and making a meaningful community impact

Who We Are

For over 50 years, Distress Centre has served Calgary and Southern Alberta by providing 24-hour crisis support, information, and resources at no cost. D...