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Manager, Collections Contact Strategies & Analytics

Scotiabank

Toronto, Ontario, Canada Full-time June 18, 2026

Found Description

What You’ll Do

:
  • Responsible for the design and development of analyses pertaining to collections performance. Identifies actionable insights to improve collection efforts and recoveries

  • Publishes and monitors key performance indicator reports. Investigates trends & clearly communicates results to management team and executives

  • Supports strategic initiatives through data sourcing, manipulation, analyses, & visualizations

  • Supports stakeholders within collections through analyses on collections effectiveness, communicating trends & value-added insights

  • Generates clear analyses & presentations to stakeholders and senior management

  • Seek out new and innovative ways of seeing the business through data, statistics, and visualizations

  • Work with stakeholders to establish requirements to respond to inquiries
  • What You'll Bring:

  • 3-5 years of analytical experience including statistical analy...
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