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Manager, Collections Contact Strategies & Analytics

Scotiabank

toronto, on, Canada Full-time June 10, 2026

Found Description

Overview

Position:

Manager, Collections Contact Strategies & Analytics Requisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose: Working within Canada ScotiaHelps, you will be responsible for the delivery of timely management reporting & analyses, enabling operations teams to make effective decisions to achieve the Bank’s credit loss & operations expense plans. What You’ll Do

Responsible for the design and development of analyses pertaining to collections performance. Identifies actionable insights to improve collection efforts and recoveries. Publishes and monitors key performance indicator reports. Investigates trends & clearly communicates results to management team and executives. Supports strategic initiatives through data sourcing, manipulation, analyses, & visualizations. Supports stakeholders within collections through analyses on collections effectiveness, communicating trends & ...

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