Manager, Client Service Delivery At Scotiabank Toronto

Overview

Lead client service delivery operations at Scotiabank in Toronto, Ontario. This managerial role focuses on tax reporting, compliance, and continuous improvement in a rapid-paced workplace.

As a Manager, Client Service Delivery Operations, you will fortify the Tax Operations & Advisory function across Canadian Wealth Management and Global Banking & Markets. Collaborate with enterprise stakeholders to promote service excellence and ensure adherence to regulatory requirements like FATCA and CRA.

Key Responsibilities

• Champion client-focused culture and internal relationships
• Manage regulatory reporting schedules and communications
• Lead advisor support calls and review tax communications
• Update standard operating procedures for compliance
• Develop performance metrics for continuous improvement

Qualifications

• Post-secondary education in Accounting or Finance
• Relevant ta...