Found Description
Objective
The Manager – Brand Training will be responsible for creating, implementing, and overseeing training programs specific to the brand’s products and services within a large retail group. This position will focus on employee development through tailored training sessions aimed at enhancing product knowledge, driving performance, and ensuring succession planning for store employees. The role will also track KPIs and employee performance to customize training needs and maintain high standards of customer experience and brand excellence.
Key Responsibilities
Brand-Specific Training & Development
- Design and deliver engaging product-specific training programs for all retail store employees, ensuring they are well-versed in the brand’s product offerings, features, and benefits.
- Collaborate with the product team to stay updated on new product launches and promotional materials to integrate into training modules.