Found Description
Job Overview
Location: Toronto, Ontario, Canada.
Hours: 37.5 hours per week.
Salary: $81,600 - $115,200 CAD annually, based on experience and qualifications.
Responsibilities
- Lead a team of professionals and supervisors to achieve business and operational objectives, maintain effective day‑to‑day operations and deliver quality service and transaction processing consistent with business objectives
- Provide guidance and direction to team members within own area of specialization and focus
- Review and assess incoming files and allocate them to appropriate investigators or investigative specialists
- Monitor service, productivity, and assess efficiency levels within own function and implement continuous improvements
- Conduct investigations as a working lead where cases have been specifically assigned, ensuring proper analysis and investigation standards are followed
- Prepare applicable documents bas...
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