Management Executive

A professional with key responsibilities to assist the Manager in business planning, contract and customer management and corporate functions, to support business operations in fulfilling contract deliveries.

• Support contract management and review of performance management frameworks
• Support business units to improve service delivery through business process re-engineering or other industry best practices
• Collate data on services performance and prepare management reporting
• Work with business units and customers in managing changes in work scope, delivery timeline or pricing
• Perform service billing and customer account reconciliation
• Participate in internal and external audits and undertake follow-up actions with the business units
• Support development, review and implementation of business continuity plans and other business excellence initiatives
• ...