Found Description
Outlet Drink Stall Operations
Manage and ensure smooth operation of the drink stall within the food court or coffee shop.
Key Responsibilities- Manage transactions with customers using cash registers / Point‑of‑Sale (POS) systems.
- Collect payments via cash, credit card, coupon, Net card, cashless payment, etc.
- Provide excellent customer service maintaining a positive, empathetic, professional attitude.
- Respond promptly to customer inquiries.
- Follow company SOPs, operational workflows and guidelines when preparing and serving food and beverage items at assigned counters such as Desserts, Dim Sums, Drinks, Fruits or A Taste of Nanyang.
- Control product wastage to meet gross profit (GP) targets.
- Drive sales performance through upselling and cost control.
- Develop new products while upselling and controlling costs.
- Monitor and control supply levels of perishable and non‑perishable ...