Major Incident & Problem Coordinator - ITIL & AI-Driven Response

UnitedHealth Group is hiring a Major Incident & Problem Coordinator in Taguig, Metro Manila. This role focuses on managing high-priority IT incidents and ensuring service restoration across healthcare operations.

You will lead problem management efforts and work with support teams to improve health outcomes. A strong background in ITIL and experience with ServiceNow are essential for this dynamic opportunity.

The position includes continuous improvement of processes while supporting a diverse and inclusive environment.