Major Incident Operator — Proactive ITSM & AI Ops

Medtronic is seeking a proactive IT professional in Colombia to lead monitoring and incident management in a dynamic environment. The successful candidate will leverage tools like SolarWinds and ServiceNow to detect issues early, manage incidents, and produce advanced reports.

Qualifications include a bachelor’s degree or significant IT experience, along with strong knowledge of ITIL practices and monitoring toolsets. The role offers a competitive salary and a comprehensive benefits package as part of Medtronic's commitment to its employees' success.