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Mailroom Team Lead

SPS UK&I LIMITED Singapore Branch

singapore, singapore, Singapore Full-time July 12, 2026

Found Description

Duties and Responsibilities
  • The Team Leader will be professional at all times when dealing with clients, promoting excellent customer service
  • Mailroom team member management
  • Report and resolve client feedback to operation executive within stipulated time frame
  • Checking and perform daily and monthly reporting functions
  • Managing mailroom operator(s) and provide guidance in accordance with SOP and SPS guidelines.
  • Client communications and management on daily operational matters.
  • Performing of mail rounds and distribution of mails.
  • Arrangement and coordination of incoming and outgoing items for local and international courier.
  • Ensure that onsite team adhere to SPS policies and procedures
  • Franking machine management.
  • Maintain workspace cleanliness at all times.
  • Security screening of all incoming mails before distribution.
  • Regular reporting and prompt escalations to the ...

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