Mailroom Operations Manager in Markham

Lead mailroom and digital services at an insurance organization in Markham. This role combines operations oversight with vendor management and offers a chance to drive efficiency and sustainability.
The Mailroom & Digital Mail Services Manager position requires 3-5+ years in logistics or operations, focusing on process improvement and compliance. You will manage day-to-day mailroom and courier services, ensuring optimal performance and cost control. Together, we will enhance service quality while supporting community initiatives and sustainability efforts.
Key Responsibilities:
• Oversee mailroom, courier, and digital mail operations daily
• Drive improvements for first-time issue resolution
• Manage vendor relationships and performance metrics
• Control expenses and align budget with organizational goals
• Track and analyze performance data using advanced Excel
Requirements:
• 3-5+ years experience in mailroom or logistics roles
• Proven vendor management...