Madrid IT Help Desk Specialist – 1st Line Support

BFF Banking Group is looking for an ICT Specialist to join their Madrid team, providing essential first-level IT support for all local employees. The role involves managing user accounts, software installation, and acting as the main point of contact for IT incidents.

The ideal candidate will have prior Help Desk experience, proficiency in Active Directory, and strong communication skills. This position necessitates collaboration with the HQ ICT team and occasional travel to other European offices.