MacOS Helpdesk Specialist — Onsite in Mexico City

EOS in Mexico City is seeking a Helpdesk Specialist to ensure the smooth operation of IT infrastructure with a focus on macOS support. The role includes providing technical support, managing ticket queues, and resolving hardware and software issues.

The ideal candidate will have 3+ years of experience in technical support, strong skills in macOS environment, and excellent problem-solving abilities. This position is onsite and requires a commitment to customer satisfaction while following company policies.