M365 (Modern Workspace) L3 Engineer

The Modern Workspace Engineer (L3) will join our growing South Africa team and be responsible for supporting, engineering and continuously improving Interpath’s modern end-user computing environment. The role focuses on Microsoft 365, endpoint management and workplace technologies, acting as a senior escalation point for complex technical issues while driving improvements that enhance security, performance and the overall user experience.

Responsibilities

• Provide Level 3 support for complex endpoint, operating system and workplace technology issues.
• Act as a senior escalation point for Service Desk teams, owning incidents through to resolution and root cause analysis.
• Administer and support Microsoft 365 services, including Teams, SharePoint Online and related workplace technologies.
• Manage and maintain endpoint environments using Microsoft Intune, Windows Autopilot and modern device management tools.
• Oversee applica...