Found Description
(M) CSR | Finance Account Representative | Newcomer Friendly
On-site - Quezon City No Exp Required High/Senior High School Full-time
Job Description
We are hiring Financial Customer Service Representatives to assist clients with account inquiries, transactions, and billing questions. Provide accurate guidance and professional support for financial matters.
Employee Recognition and Rewards
Commission, Performance Bonus, Incentives
Insurance Health & Wellness
HMO
Professional Development
Job Training
Responsibilities
- Respond to financial inquiries via phone, chat, or email
- Assist clients with billing, payments, and account updates
- Resolve transaction‑related issues efficiently
- Document all interactions accurately
- Escalate complex issues to supervisors
- Maintain quality, productivity, and customer satisfaction metrics
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