Luxury Hospitality Communications Supervisor

InterContinental Hotels Group is seeking an experienced candidate for a role in Kuala Lumpur, Malaysia. This individual will supervise PBX/Call Center operations, support guests, and generate reports on service metrics. Ideal candidates should have a diploma in Hospitality with 1-2 years of relevant experience, proven telephone etiquette, and the ability to thrive under pressure. Proficiency with PBX systems and a collaborative spirit are essential. Join a vibrant team dedicated to exceptional guest service.
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