Luxury Front Office Supervisor – Guest Experience Leader

Mandarin Oriental Punta Negra Mallorca is seeking a Front Office Supervisor to lead the reception team and ensure flawless guest service at the front desk. The role requires coordinating with other departments and maintaining SOPs while guiding staff through training and onboarding.

Based in Mallorca, the position emphasizes guest satisfaction, professional conduct, and proactive problem-solving in a luxury hotel setting.