LTL Transportation Operations Manager

Lead operational excellence in Brockville, Ontario as an Operations Manager in the LTL transportation sector. Your focus will be on quality service, team leadership, and effective communication with dispatch and customers.
We are seeking an experienced Operations Manager with at least five years in the LTL Transportation industry. You will direct daily operations to meet customer demands, investigate complaints, and coordinate with dispatch for timely deliveries. Your role will also encompass budget preparation and KPI analysis for continuous improvement.
Key Responsibilities:
• Direct daily operations to ensure quality customer service
• Communicate with dispatch and dock for efficient freight movement
• Coordinate with customers to resolve complaints and meet needs
• Interview and train new staff to build a strong team
• Prepare budgets and analyze KPIs to improve processes
Requirements:
• Minimum 5 years of operations management experience
• Proven expe...