Ls-insurance Serv-assoc Tm Ld I (Tijuana)

Job Summary

The Insurance Servicing Associate Team Lead is responsible for providing leadership and supervision to insurance operations team by delegating workload, monitoring and managing direct reports, collaborating with team management and guiding achievement of quality and productivity standards within area of responsibility.

Key Responsibilities

• Supports insurance operations management team by overseeing completion of delegated tasks, distributing production and quality reports to individual team members and assisting with workflows
• Coaches and develops team leads by supervising managerial responsibilities and providing advice and direction
• Guides delivery of accurate and efficient processing services by conducting regular quality checks, tracking contributions of team members, monitoring adherence to established guidelines and collaborating with team management
• Conducts tests and inspections of services and processes...