Loyalty Program Manager/ Customer Success Manager

Job Title: Loyalty Program Manager/ Customer Success Manager

Term: 12 months

Location: Kuwait City

Division: Cards & Payments (Retail)

Reports to: Head of Product/ Head of Loyalty

Relevant experience: 

1. 5–8 years in customer success for software platforms
2. Experience with loyalty platforms customer engagement programs

Mandatory requirements:

1. Experience with loyalty program design and optimization
2. Immediately Available
3. Familiarity/hands on with tools loyalty platform

Purpose of the Project:

The purpose of this engagement is to deploy a Loyalty Program Manager / Customer Success Manager who will act as a strategic advisor and trusted partner to the client, ensuring they achieve measurable busin...