Logistics Representative (Monterrey)

Job ID: R43650

Logistics Representative

Primary Location: Monterrey, Actual Leon, Mexico

DUTIES AND RESPONSIBILITIES

• Ensure Transportation arrangements are made for shipments by the following:
  • Monitoring customer load board and information flow in the Transportation Management System
  • Maintaining any team mailboxes
  • Performing relationship and knowledge-based exception management to any pre-defined processes
  • Document and organize existing standard operating processes
  • Learn multiple job functions within assigned team
  • Facilitate customer calls and updates, identify when an outgoing call is needed to offer proactive answers
  • Meet operational metrics
  • Conduct CHR systems trainings to external CHR customer representatives
  • Manage reconciliation of daily, weekly, monthly, and quarterly reports
  • Make fact-based suggestions on how customers can achieve their goals in uti...