Found Description
Job Description & Requirements Responsibilities
- Onboard new customers and vendors, providing seamless support from onboarding through post-sale.
- Build and maintain client relationships to ensure satisfaction and retention.
- Manage a sales pipeline, tracking clients through each sales stage.
- Respond promptly to inbound inquiries, delivering high-quality customer engagement.
- Collaborate on building strategic partnerships with clients and vendors.
- Plan, route, and schedule trucking operations to optimize efficiency and meet service standards.
- Coordinate client requirements from the portal, aligning operations with expectations.
- Select suitable hauliers, balancing quality and cost-effectiveness.
- Track job progress, provide reporting, and resolve disputes between hauliers and clients.
- Review completed jobs for accurate billing, providing finance with all necessary charge details.
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