Logistics Customer Success Executive

We are looking for a proactive and customer-focused professional to join our growing team as a Logistics Customer Success Executive . In this role, you will serve as the first point of contact for clients and prospective customers in the US logistics and supply chain market.

This position combines customer support , client communication , lead qualification , and logistics coordination . The ideal candidate should be confident handling calls and emails, building client relationships, and ensuring a smooth customer experience while supporting business growth initiatives.

Key Responsibilities:

• Communicate with US-based customers and prospects through calls, emails, LinkedIn, and other channels
• Understand customer requirements and provide timely support and coordination
• Identify and qualify potential business opportunities for the sales team
• Conduct initial discovery co...