Found Description
Position summary
The role of the Logistics Customer Service Agent is to help to maintain the day-to-day operation and administrative duties associated with the Dispatch Center. This role will interact directly with our customers both internal and external, record and screen all incoming orders, use the dispatch computer and software programs for accurate data entry, and record keeping. This position is also required to complete all US border documentation.
Expected Start date : As soon as possible
Reporting to : Operations Manager
Salary Bracket : 25$ to 30$ Hourly
Works hours: 40 hours a week
Duties and responsibilities
- Maintain updated knowledge of all company products and services to provide adequate education to customers.
- Field incoming phone calls, emails and respond to customers, record orders, and provide routine information to customers to generate int...