Found Description
Job Description
Key Responsibilities
Monitoring Optimization & Scalability
- Optimize LogicMonitor configurations, including custom Data Sources, alert correlation, and device grouping.
- Ensure monitoring architecture scales across hybrid and multi-cloud environments.
ServiceNow Integration & Governance
- Maintain and enhance LogicMonitor–ServiceNow CMDB integration.
- Ensure accurate alert routing, CMDB hygiene, and alignment with tool rationalization strategies.
Automation & Performance
- Expand automation to reduce MTTR and improve operational efficiency.
- Build capacity dashboards and deliver performance analytics.
Root Cause & Incident Analysis
- Correlate metrics, logs, and change events to produce audit-ready incident timelines.
- Support root cause analysis using advanced monitoring capabilities.