Found Description
Job Description
About the Role
As a Location Support Specialist, your main focus will be to provide on‑site technical support by troubleshooting hardware, software, devices, and network issues, while ensuring smooth installations, configurations, and daily operations across offices, stores, and warehouses.
You are a curious and solution‑oriented support professional with basic IT troubleshooting knowledge, strong communication skills, and a calm, structured approach to solving technical issues.
This on-site role reports into our Tech Manager and is based out of Mexico Support Office.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities:
Hardware & Software Support
- Provide on-site support for hardware and software issues that cannot be resolved remotely
- Troubleshoot an...