Found Description
Job Description
WHAT YOU'LL DO
As a Location Support Specialist, you provide on-site technical support by troubleshooting hardware, software, devices and network issues, while ensuring smooth installations, configurations and daily operations across office, stores and warehouses.
You will:
- Provide hands-on support for hardware and software issues that cannot be resolved remotely, including laptops, mobile devices, tills, and meeting room equipment
- Troubleshoot, repair, and maintain user devices and systems to minimize disruption and ensure stable operations
- Support installations, configurations, and setup of equipment for new joiners, relocations, and store or office changes
- Assist with network and connectivity issues in collaboration with global support teams
- Maintain accurate documentation and manage incidents and tasks using ticketing systems (e.g. ServiceNow)
- Coordinate with infrastructure v...