Found Description
Your Mission, Roles And Responsibilities
As a member of the Plant IT Team, the role of Plant IT Technician is to support the assigned facility in the daily operations of the local network and IT hardware and software systems connected to it.
This position shall serve as the administrator for and provide user support of information and communication business systems, telecommunications and related issues.
The Main Missions Of The Role Are
Support IT issues and users with shop floor/Manufacturing Execution Systems (Level 1 Troubleshooting).
Engage L2 or L3 support
Server disk space management and OS patching
Hardware troubleshooting and replacement
Support users for MS Office or other PC subjects as a result of escalation of a Stratos Help Desk system ticket.
Work with other members of the IT organization to provide solutions to user issues.
Keep IT management up to date with local and system changes.
Create and elevate support tickets using...