Lloyds Operating System Director

We’re rebooting an icon and building the future of finance.

Agile Working Options: Job Share; Hybrid Working

Role Purpose

• Lead the development and continuous evolution of the Lloyds Digital Operating System (LloydsOS), creating a unified, scalable platform that underpins the Group’s digital customer experience.
• Define and deliver the digital product vision and strategy for the Lloyds Banking app, ensuring alignment across brands, platforms and end-to-end journeys.
• Take accountability for driving the performance, resilience and continuous improvement of the digital experience for millions of customers
• Operate at Group level to influence senior stakeholders and embed a truly customer-centric, data-driven culture

Key Responsibilities

Set the digital product vision and strategy

• Define the long-term ambition for LloydsOS and translate it into a clear, actionable product strategy and...