Lloydminster Help Desk Analyst Position

Start a rewarding role as a Temporary Help Desk Analyst at Conexus West in Lloydminster, Saskatchewan, focusing on providing exceptional technical support to team members.
This position, lasting 12 months, is critical in responding to inquiries and troubleshooting various technical issues employees might encounter with standard software and hardware. You'll be tasked with diagnosing these problems effectively and directing unresolved issues to the proper teams. Additionally, your role includes assisting in training efforts, ensuring that all employees utilize the technology available to them with confidence.
Key Responsibilities:
• Answer and troubleshoot software/hardware queries
• Provide advice for effective technology usage
• Diagnose technical problems swiftly or escalate as needed
• Help prioritize and categorize all incoming support requests
• Facilitate employee training on essential tech tools
Requirements:
• Post-secondary qualification in a tech-re...