Found Description
Remoto: Trabajo híbrido
Hybrid position in Madrid (3 days at client’s office, Sol area, next to the underground).
Key Responsibilities
- Incident Problem Management: Lead Level3 troubleshooting and root cause analysis (RCA) for complex incidents, driving preventive actions to reduce recurring issues.
- Production Coordination: Coordinate with Release Managers on deployment plans, dependencies, and production cutover.
- Monitoring Observability: Utilize tools such as Dynatrace and Splunk to proactively monitor services and perform log‑metric‑trace correlation for rapid issue isolation.
- Cross‑Platform Operations: Support hybrid environments spanning Windows Server and Linux (RHEL), managing logs, certificates, services, firewalls, and permissions.
Mandatory Requirements
- Minimum 5–10years of experience in IT operations, application support.
- Linux (core environment)
- SQL (data analysis, logs...