Lindt Customer Supply Chain Specialist Position

Elevate your career at Lindt Canada as a Customer Supply Chain Specialist, specializing in order management and customer relations within a hybrid environment. You’ll play a crucial role in enhancing service efficiency.
As part of the Customer Supply Chain team, you will manage customer orders with precision using SAP while fostering professional relationships through exceptional communication. This role involves closely monitoring orders, addressing inquiries, and implementing process improvements. Your ability to analyze data and manage compliance will be key in maintaining customer service excellence.
Key Responsibilities:
• Manage and process customer orders accurately in SAP
• Serve as the contact for stock and shipment inquiries
• Communicate order delays and compliance issues proactively
• Create monthly performance reports and scorecards
• Collaborate on process improvements for better efficiency
Requirements:
• 3-4 years of order management experienc...