Found Description
Job Description - Elite Account Manager
The Elite Account Manager will be responsible for delivering & maintaining exceptional service levels by: Meeting with their Elite Members at the initial introduction to service & intro to Manager stage, and at any other stage throughout the membership as requested by the Member – with a view to ‘really getting to know’ the member;
Job Functions
Selecting the appropriate form of member communication – based on effectiveness, swift resolution, & members’ preference.
Planning itineraries and booking for vacations.
Providing details on exclusive events (local/International)
Liaising with major lifestyle product brands for exclusive product purchase & delivery
Developing customer service procedures, policies, and standards for the dedicated HNI clients and the organization
Liaising with hotels & restaurants for exclusive event arrangements
Procurement of tickets and access for major sports events eg: F1, IPL, Wimbledon, Oly...
The Elite Account Manager will be responsible for delivering & maintaining exceptional service levels by: Meeting with their Elite Members at the initial introduction to service & intro to Manager stage, and at any other stage throughout the membership as requested by the Member – with a view to ‘really getting to know’ the member;
Job Functions
Selecting the appropriate form of member communication – based on effectiveness, swift resolution, & members’ preference.
Planning itineraries and booking for vacations.
Providing details on exclusive events (local/International)
Liaising with major lifestyle product brands for exclusive product purchase & delivery
Developing customer service procedures, policies, and standards for the dedicated HNI clients and the organization
Liaising with hotels & restaurants for exclusive event arrangements
Procurement of tickets and access for major sports events eg: F1, IPL, Wimbledon, Oly...