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Lifecycle & Retention CRM Manager

BJAK

petaling jaya, selangor, Malaysia Full-time July 19, 2026

Found Description

BJAK is looking for an experienced CRM professional to drive customer retention strategies for Southeast Asia's leading digital insurance platform. This role involves defining and executing CRM campaigns, analyzing customer insights, and working cross-functionally to enhance user engagement.

The ideal candidate will possess 5-7 years of experience in customer success, strong analytical skills, and a proven track record in improving retention rates. Enjoy a hybrid work setup with competitive compensation and clear career progression opportunities.

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