Licensed Team Leader Role-Hamilton, ON

Join LensCrafters as a Licensed Team Leader in Hamilton, ON, where your optical expertise meets exceptional customer care. Deliver personalized experiences while leading a dedicated team.
In this vital role, you'll be responsible for enhancing customer experiences through exemplary service. You will help manage essential optical and lab processes and ensure a customer-focused environment. Your talent in guiding others and understanding optical needs will contribute to the overall success of the store.
Key Responsibilities:
• Ensure exceptional customer service across all interactions
• Manage customer selections and assist sales associates
• Act as an alternate store key holder responsibly
• Provide expert advice on eyewear adjustments and prescriptions
• Oversee safe lab operations and eyewear standards
Requirements:
• Valid state Opticianry license required
• HS diploma or GED necessary
• Proven optical and retail experience
• Strong interpersonal ...