Licensed Team Lead-Belleville, ON-LensCrafters

Licensed Team Lead - Belleville, ON - LensCrafters

LensCrafters is part of EssilorLuxottica, a global leader in vision care products and services. This role focuses on delivering exceptional customer service and leading the team to store success.

General Function

The Licensed Team Lead creates exceptional value for customers and patients by delivering exceptional customer service, ensuring delight, and managing key optical and lab processes and systems.

Major Duties and Responsibilities

While working in Retail:

• Ensure the LensCrafters team provides unsurpassed Customer Service
• Assist customers with selections, provide recommendations, and assist sales associates
• Serve as a responsible alternate store key holder

Under current & valid state Opticianry license, perform the following: provide expertise & product knowledge on lens choices based on the patient’s vision needs & OD prescriptio...