Licensed Team Lead at LensCrafters

Elevate customer experiences as a Licensed Team Lead at LensCrafters. Ensure exceptional service and manage key optical processes to delight customers and drive store success.
As a Licensed Team Lead, you play a critical role in delivering superior customer service while assisting in the management of store operations. Your expertise in optical products and retail experience will allow you to guide your team in meeting the needs of customers effectively. You'll utilize your skills in product knowledge, problem solving, and leadership to strengthen team performance and ensure high-quality eyewear delivery.
Key Responsibilities:
• Provide unsurpassed customer service for delighted experiences
• Assist customers in selecting appropriate eyewear and lens options
• Execute basic optical measurements and repairs as needed
• Train associates on optical competencies and store processes
• Ensure lab tools are maintained and meet safety standards
Requirements:
• Curren...