Found Description
Propel (TSX: PRL) is a fintech company building an AI‑driven platform that evaluates customers with a comprehensive set of data beyond traditional credit scores. The platform has helped consumers gain over one million loans and lines of credit, totaling more than one billion dollars in credit.
Propel is in search of a proactive IT Support Specialist to provide front‑line assistance to the entire Propel team.
About You: You are a motivated, self‑starter who enjoys tackling diverse challenges and wears multiple hats. You are seeking a career and not just a job, and you thrive in an entrepreneurial environment.
Responsibilities
- Provide first‑line technical support for all end users across Windows 10 & 11 and macOS devices, including hardware, software, network, and peripheral troubleshooting both remotely and onsite.
- Manage and resolve tickets through Jira Service Management within defined SLAs; document all steps clearly and ensure ...